Yes, all of our items are 100% authentic. We take pride in sourcing high-quality, genuine products you can trust.

Some items may be restocked, but not all. We recommend purchasing while available or contacting us to check on restock status.

Orders are typically processed within 1–3 business days. Shipping times vary depending on the method selected at checkout, but most orders arrive within 3–7 business days.

Yes, we accept returns within 7 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached.

Items purchased from our Off Rack and Off Label collections are final sale and are not eligible for returns or exchanges.

Swimwear, intimates, and undergarments are final sale for hygiene reasons.

Yes, we allow one exchange per order within the 14-day return window. Contact us to get started.

Once your order ships, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking updates.

No worries! You can request an exchange (one per order) or return the item within 14 days, as long as it meets our return conditions.

Please contact us as soon as possible. If your order hasn’t shipped yet, we’ll do our best to update it. Once shipped, we cannot guarantee changes.

You can reach us anytime at:
📧 Help@layalita.com

We aim to respond within 24–48 hours.